Frequently Asked Questions
Where are your products manufactured?
All MadeByAmmo products are manufactured in the Seattle Metro region of Washington, U.S.A.
What is MadeByAmmo's return policy?
If you are unsatisfied for any reason, please contact us within 30 days of your purchase for return instructions. Returned items must be unused in original packaging.
I just placed an order, how long will it take to process?
All “in-stock” items typically ship from our warehouse within 3-5 business days. Pre-ordered and backordered items will ship within the specified timeline given on the product page at the time of order.
Do you ship internationally?
Yes! Because we use the United States Postal Service (USPS), we can deliver to almost every country in the world. If you have any trouble selecting your country at checkout, please contact us.
Are there bulk discounts with large orders?
We offer bulk discounts on purchases of 10 or more. To request a unique bulk coupon code, please contact us. In the body of your email, include the product and quantity you are interested in. Our bulk discounts are not for use by resellers or distributors.
MadeByAmmo crafts each item in small batches to ensure the highest quality. If you would like to place a bulk order, please contact us at least 3 weeks in advance.
Can I customize my order?
At this time we offer customization for large orders only. Please contact us if you are interested in a customized bulk order.
Do you have high-resolution images for use by the press or media?
Please see our Press & Media page to download high-resolution images.
Is there a warranty or guarantee on MadeByAmmo products?
Yes! We proudly stand by the expert American craftsmanship and premium materials that make up our products. We offer a lifetime warranty for defects due to materials or craftsmanship.